Patient Centered Medical Home

L3Harris Family Medical Center is a multi-disciplined healthcare facility designed to provide you with the tools and resources you need to effectively manage your health and the health of your family. Our team of healthcare professionals includes the following:

  • Board Certified Physicians
  • Full-time Pediatrician
  • Licensed Pharmacists
  • Psychiatrist double board certified in Neurology and Psychiatry
  • Licensed Clinical Social Worker (LCSW)
  • Triage Nurses
  • Certified Health Coach
patient centered care from L3HFMC

These healthcare professionals work together to provide you with a central source for the care and medications needed to meet your health goals. This medical practice model is termed Patient Centered Medical Home and is available to you as a L3Harris medical plan member in Brevard.

Patient Centered Medical Home – What does this mean for you? How will this affect your care? What can our team of health professionals do for you? What do we expect of you?

Patient Centered Medical Home means that you will be surrounded by a dedicated team of medical professionals that will work together with you to optimize the health goals of our patients. This is achieved by using the best evidence based medicine and resources available to your child or you. We hope to empower you and give you ability to succeed in your health care goals by giving you the self-management support you need.

As your medical home we will:

  • Provide access to after-hours clinical advice. All patients have access to clinical advice from a triage nurse during business hours. A physician is on call if needed.
  • Learn about you, your family, life situations, health goals and preferences.
  • Discuss treatment plans with you and answer any questions you have concerning these plans.
  • Treat both acute and short term illnesses, while also considering any chronic long term issues to insure your overall well-being.
  • Ensure that you or your child is current on all immunizations and preventive health screenings.
  • Coordinate care with any specialists and/or facilities as needed. This coordination includes behavioral health providers.
  • Notify you of test results in a timely manner.
  • Provide you with information concerning support groups, informational classes, and other services that can help keep you and your family safe and healthy.

We trust that you as our patient/family will:

  • Be a partner with us for you/your child’s care.
  • Learn about your health insurance coverage and benefits.
  • Make a scheduled appointment and keep the appointment. If you are unable to make your scheduled appointment, call the day before your appointment to reschedule.
  • Arrive on time for your appointment, prepared with medication updates and any other new information and/or treatments.
  • Ask questions during your appointment and request clarification if there is anything that you do not understand.
  • Help us formulate a plan to encourage healthy living. Let us know of any obstacles you have in this plan so we can discuss solutions.
  • Take all medications and treatments as prescribed.
  • Return for all recommended visits or follow-ups.
  • Call our office with any questions you have.
  • Give us feedback to help us improve in our care.